PPerito AvaliaReal Estate ValuationsBack to site
Privacy and data protection

Privacy Policy

This policy explains how Perito Avalia collects, uses, stores and protects personal data received through forms, WhatsApp, e-mail, telephone, digital campaigns and site navigation.

Last updated: 21 June 2026

1. Who the data controller is

Perito Avalia is responsible for processing the personal data collected on this site for the purposes of commercial service, sending proposals, and providing real estate appraisal, inspection, technical reporting and consulting services.

This page was prepared as an informational template based on privacy best practices and the Brazilian General Data Protection Law (LGPD). For specific legal use, we recommend review by legal counsel.

2. What data we may collect

We may collect data voluntarily provided by the user and technical navigation data necessary for the operation, security and improvement of the site.

  • Name, e-mail, telephone, WhatsApp and the message sent through the forms.
  • Purpose of the enquiry, region or approximate address of the property, and notes about the service required.
  • Technical data such as IP address, date and time of access, browser, device, pages visited and campaign source.
  • Information shared via WhatsApp, telephone or e-mail during the enquiry.

3. What we use the data for

Data is used solely for purposes related to the requested service, the commercial relationship and improving the site experience.

  • Responding to quote requests, questions and commercial enquiries.
  • Preparing proposals, scheduling inspections and organising the information needed for reports and appraisals.
  • Complying with legal, contractual, regulatory obligations or the defence of rights.
  • Measuring campaign performance, improving forms and understanding which services attract interest.

4. Cookies, Google Ads and measurement tools

The site may use cookies and similar technologies for operation, security, statistics and marketing campaign tracking, including Google Ads where configured.

  • Essential cookies help the site function correctly.
  • Analytics and marketing cookies may measure visits, traffic sources and form conversions.
  • Users may block cookies in their browser settings, aware that some functionality may be affected.

5. Data sharing

Perito Avalia does not sell personal data. Sharing may occur only where necessary for the operation of the site, customer service, legal compliance or delivery of the contracted service.

  • Hosting, e-mail, database, form and security tool providers.
  • Communication tools such as WhatsApp, telephone and e-mail.
  • Public authorities, where there is a legal obligation or a valid order.

6. Storage and security

We adopt reasonable technical and administrative measures to protect personal data against unauthorised access, loss, alteration or misuse. Even so, no digital environment is entirely free from risk.

Data will be retained for as long as necessary to fulfil the purposes of this policy, respond to requests, maintain commercial records and comply with legal obligations.

7. Rights of the data subject

Under the Brazilian General Data Protection Law, the data subject may request confirmation of processing, access, correction, portability, anonymisation, blocking, deletion, information about sharing, and withdrawal of consent where applicable.

Requests will be assessed in accordance with applicable law and may require identity confirmation for the data subject's own protection.

8. How to get in touch

For questions about this policy or to exercise rights relating to personal data, please contact Perito Avalia through its official channels.